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Janice McMillan, PhD

Janice McMillan is an Associate Professor based in the Curriculum and Course Design team. She joined UCT in 1994, first in the Department of Adult Education, and since 2000, in CHED, based first in HAESDU and now in the new merged unit CILT. Janice's teaching, research and development interests centre on higher education and social responsiveness - with particular emphasis on community-engaged learning, critical citizenship and university-community partnerships more broadly.

Between 2010 and 2019, she was the Director of the Global Citizenship Programme but Janice's work goes beyond UCT. From 1999 to 2001, she was the UCT academic partner on the national service learning CHESP programme and between 2010 and 2014, she was also the service-learning coordinator for Stanford University's overseas study centre in Cape Town. Janice’s current areas of interest include working with students as educators and faciltators; university-community partnerships; developing a better understanding of social responsiveness in higher education; and working with colleagues on community engaged forms of pedagogy. Within UCT she is a member of the University Social Responsiveness Committee, the Steering Committee for the UCT Knowledge Co-op and the UCT Schools Improvement Initiative. Janice was also on the Board of SHAWCO, a large student volunteer organization from 2006 to 2015. Besides being passionate about her work in education, Janice has a love of wine, food, the city of Cape Town and spending time being creative in her home space.


Contact Details
PD Hahn Building, Level 7, Room 7.38.13
Telephone: +27 (21) 650 2894




Chapters in Books
McMillan, J. (2013). Service learning or ‘learning service’? Chapter in R. Osman & N. Petersen (Eds.) Service learning in South Africa, Oxford University Press.

Duncan, M & McMillan, J (2006) A responsive curriculum for new forms of practice education and learning. In T. Lorenzo, M. Duncan, H. Bucanan & A. Alsop (eds) Practice and service learning in occupational therapy: enhancing potential in context. London: John Wiley Ltd.

Scott, I, Yeld, N, McMillan, J, & Hall, M (2005) ‘Equity and Excellence in Higher Education:  The Case of the University of Cape Town. In W. Bowen, M. Kurzweil, & E. Tobin Equity and Excellence in American Higher Education. University of Virginia Press.

McMillan, J (2002) ‘The Sacred and the Profane’: Theorising Knowledge Reproduction Processes in a Service-Learning Curriculum.  In S.H. Billing and A. Furco (Eds), Service-Learning Through a Multidisciplinary Lens, Vol 2, Advances in Service-Learning Research (pp55-70). Greenwich, CT: Information Age Publishing.

McMillan, J. (2000) Writing for success in higher education. In M. Lea & B. Stierer (eds) Student writing in higher education. Buckingham, UK: SRHE & OU Press.


Accredited Peer Reviewed Journal Articles
McMillan, J. (forthcoming) “[We] have to be … interpreters to negotiate”: service learning and boundary workers. South African Journal of Higher Education.

McMillan, J (2011) What happens when the university meets the community? Service learning, boundary work and boundary workers. Teaching in Higher Education Special Issue: Leaving the Academy, Vol. 16, No. 5, 553-564.

Jones, B., Cooper, L. & McMillan, J. (2006) Training for the future? A case study of emerging education, training and development practitioners in the South African clothing manufacturing industry. Perspectives in Education, Vol. 24, No. 3, September.

Peer Reviewed Journal articles
McMillan, J. & Stanton, T. (forthcoming) ‘Learning Service’ in International Contexts: Partnership-based Service-Learning and Research in Cape Town, South Africa. Michigan Journal of Community Service Learning, Special Issue on global service-learning.

Favish, J., McMillan, J., & Ngcelwane, S. (2012). Towards developing a strategic approach to social responsiveness (SR) at the University of Cape Town, Journal of Higher Education Outreach and Engagement, 16(4), p. 37-59.

McMillan, J (2011) Identities at the boundary: ‘boundary workers’ and service learning partnerships in higher education. Metropolitan Universities, Vol. 22, No. 2 106-120.

Hall, M., Favish, J. McMillan, J. & Ngcelwane, S. (2009) (eds) Gateways: International Journal of Community Research and Engagement, Vol. 2, Special Edition.

McMillan, J (2009) Through an activity theory lens: Conceptualising service learning as ‘boundary work’Gateways: International Journal of Community Research and Engagement, Vol. 2 39-60. 

Favish, J. & McMillan, J. (2009).  The university and social responsiveness in the curriculum: a new form of scholarship?  London Review of Education, 7(2),169–179.


Papers & Posters Presented to Conferences and Seminars
McMillan, J., Goodman, S. & Winkler, T. (2013) Establishing the criteria for ‘good practice’: Evaluating a model of a university-community knowledge partnership. Poster presentation at GUNi international conference, Barcelona, 13-15 May.

McMillan, J. (2012) Community, objects and boundary workers: service learning through an activity theory lens. Paper presented at IARSLCE conference Baltimore, 24-26 September.

McMillan, J. (2012) ’Learning service’: being, citizenship and social justice. Paper presented at IARSLCE conference Baltimore, 24-26 September.

McMillan, J., van Heerden, J. & Small, J (2011) New ways of ‘being’: service, context and social justice. Paper to be presented at the Community Engagement Conference: The changing role of South African universities in development. University of Fort Hare 8-10 November 2011

McMillan, J. (2009a) What happens when the university meets the community? Service-learning, activity theory and 'boundary work' in higher education. Paper presented at research seminar, University of the Western Cape, South Africa, May 26.

McMillan, J. & Pollack, S. (2009b) CHED's role in the implementation of the UCT Social Responsiveness Policy. Paper presented at 'Issues at CHED' seminar, 29 May.

McMillan, J. (2009c) Civic engagement through an activity theory lens: the case of service learning as 'boundary work' in higher education. Paper presented at the Campus Engage Conference Dublin 4-5 June 2009.

McMillan, J. (2009d) Illuminating 'transaction spaces' in higher education: service learning, 'boundary work' and 'boundary workers'. Paper presented at the Knowledge and Curriculum in Higher Education Symposium, 29-30 June 2009, University of Cape Town.

Favish, J. & McMillan, J. (2008) The university and social responsiveness: new forms of scholarship? Paper presented at HECU4 Conference, Cape Town, June 2008.

McMillan, J (2005a) What happens when the university meets the community? Theorising ‘dichotomy’ in higher education service learning. Paper presented at Comparative International Education Society Conference, Stanford University, March 2005.

McMillan, J (2005b) Collaborative research and development: challenges, opportunities and delights. Paper presented at CHED Research Indaba, June.

McMillan, J (2005c) The JET service learning project: challenges and opportunities. Presentation at CHED Issues seminar, May.

McMillan, J (2005d) Collaborative service learning research: building a community of practice? Paper presented at UCT Service Learning symposium, September.

McMillan, J (2005e) Collaborative research and development of service learning: we ‘make the road by walking’ it. Paper presented at International Service Learning Conference, Stellenbosch University, November.


Academic/Policy Papers & Research Reports
McMillan, J & Pollack, S. (2009) In search of service learning's role in social responsiveness at UCT. 'Think piece' UCT Social Responsiveness Report 2009/2010.

McMillan, J. (2008) What happens when the university meets the community? An analysis of service learning as 'boundary work' in higher education. Unpublished PhD thesis, Department of Sociology, Graduate School of Humanities, University of Cape Town.